Experience & Education

• Co-managed a specialised AI community at a prominent financial institution, focusing on AI enablement, strategic planning, and the deployment of AI-backed solutions that enhanced productivity with a clear ROI.

• Initiated educational programs in AI, creating a comprehensive resource library, while also enhancing business processes through modern automation and advanced behaviour analysis techniques.

• Oversaw and delivered on proof-of-concept projects in collaboration with leading technology firms, providing actionable behavioural insights and refined models for document processing and data interpretation.

• Introduced a range of AI technologies, fostering a data-driven culture, and spearheaded voice data capture initiatives for automation and actionable insights.

• Launched digital platforms and played a pivotal role in organisational transformations, integrating the latest technological advancements.

• Architected personalised user experiences using advanced behavioral analytics. Uncovered actionable insights into user motivations and communication preferences, driving data-driven website optimisation and improved satisfaction.

• Championed innovative AI solutions to foster deeper client relationships. Including conversation content capture and integration to personalise interactions, enhancing engagement and building trust.

The Wharton School

Strategic Management for Competitive Advantage 

Berkley

Artificial Intelligence: Business Strategies and Applications

Harvard

Fundamentals of Neuroscience

Kyoto

Origins of the Human Mind

MIT

Designing and Building AI Products and Services

University of Edinburgh

Data Ethics, AI and Responsible Innovation

MIT

Communication Skills for Bridging Divides